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Virtual Receptionists Agency

Imagine a world where every call to your business is answered promptly, professionally, and with the exact tone and information your brand stands for.
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How our virtual receptionist services
make an impact?

Imagine a world where every call to your business is answered promptly, professionally, and with the exact tone and information your brand stands for. With our virtual receptionist services, we make this a reality for your business, ensuring you never miss an opportunity to impress a client or capture a lead. Our team seamlessly integrates with yours, offering personalized call handling, appointment scheduling, and customer service solutions, all while saving you the costs and commitments of a full-time receptionist. Let us help you elevate your customer experience, one call at a time.

We Help You Accelerate Growth with Virtual Receptionist Services

Professional Call Answering & Screening

Ensure every call is answered promptly and professionally. Our team specializes in call answering, screening, and management, providing your business with the seamless communication solutions it deserves.

Efficient Message Taking

Never miss important information with our detailed message-taking services. We deliver messages quickly through email, SMS, or your preferred communication platform, keeping you connected to your customers.

Dynamic Appointment Scheduling

Our virtual receptionists manage your calendar with precision, handling all appointment scheduling needs. This service includes booking, rescheduling, and cancellations, optimizing your time and resources.

Exceptional Customer Support

Elevate your customer service with our knowledgeable team ready to answer queries about your products, services, and policies, ensuring customer satisfaction and loyalty.

Seamless Call Forwarding

Direct calls to the right person or department effortlessly. Our call forwarding service ensures that every caller reaches the appropriate point of contact within your organization.

Secure Order Processing

Expand your sales capabilities with our order processing and payment handling services, designed to facilitate smooth and secure transactions.

Multilingual Support

Cater to a global customer base with our bilingual services. We break language barriers, making your business accessible to a wider audience.

24/7 After-Hours Support

Our virtual receptionists are available around the clock, providing after-hours support to ensure you never miss a call or business opportunity.

Interactive Live Chat Support

Engage with your online visitors in real-time. Our live chat support services enhance user experience on your website, offering instant assistance and boosting conversion rates.

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Pricing plans

Coverage: Monday - Friday from 8am to 6pm EST Hours can be customized

Pro
For growing teams where every lead matters
$999/month
300 Talk minutes
- 4 hours/day of coverage
Inbound & outbound calls
Call recording
1 transfert destination
One-time set up fee of $97
Free VR trial
Premium
For big organizations looking to scale
$1499/month
500 talks minutes
10 - 20 calls per day
Call recording
Inbound outbound calls
Up to 2 transfert destinations
One-time set up fee of $97
Free VR trial
Corporate
For agencies and wholesalers
$2999/month
Unlimited talk minutes
+ 20 calls per day
Inbound & outbound calls
Call recording
Up to 5 transfert destinations.
One-time set up fee of $197
Free VR trial

Included in all plans:
- Voice, SMS, Email support
- Scheduling: appointments, consultations, rescheduling & cancelations
- Sales and customer service
- Lead collection
- Web dashboard access to call logs and recordings

CONTACT

Why Choose Our Virtual Receptionist Service?

Increased Revenue Opportunities: Missed calls are missed opportunities. Our service guarantees that you capture every lead, helping to increase your conversion rates and, ultimately, your revenue.Cost-Effective Solution: Employing a full-time receptionist or even a single hourly virtual assistant (VA) can be costly, considering wages, benefits, and training expenses. Our Virtual Receptionist Service offers a scalable, affordable solution without compromising on quality or efficiency.Personalized Customer Experience: Tailored to meet your specific business needs, our virtual receptionists handle calls, schedule appointments, and provide customer support, ensuring a seamless experience for your clients.

Meraky Agency virtual receptionists FAQ

Have Questions?

What exactly does a virtual receptionist do?

A virtual receptionist performs a range of services, including call answering and screening, message taking, appointment scheduling, customer support, call forwarding, order processing, and providing after-hours support. They operate remotely to offer professional front-desk services without the need for a physical presence in your office, ensuring your business maintains a high level of professionalism and efficiency.

Can virtual receptionists handle after-hours calls?

Yes, our virtual receptionists are available to manage your calls 24/7, providing after-hours support to ensure that your business is always reachable. This service allows you to capture all potential leads and offer superior customer service, regardless of the time of day.

Are virtual receptionist services customizable?

Absolutely. Our virtual receptionist services are highly customizable to meet the specific needs of your business. Whether you require support for call management, customer inquiries, appointment scheduling, or all of the above, we tailor our services to align with your business goals and operational requirements.

How can a virtual receptionist benefit my business?

Incorporating virtual receptionist services into your business model can significantly enhance your operational efficiency, improve customer satisfaction, and ensure that no calls or potential leads are missed. They provide a cost-effective solution to manage your calls professionally, allowing you and your team to focus on core business activities without the overhead of hiring additional in-house staff.

How does the virtual receptionist service integrate with my current business processes?

Our virtual receptionist services are designed for seamless integration with your existing business processes. We work closely with you to understand your workflow, preferences, and specific requirements. Using state-of-the-art technology, we ensure that our services complement your operations, from managing your calendar and appointments to processing orders and handling customer inquiries.

How do I start?

Simply visit our calendar at https://calendar.app.google/MEHjvq7ftftSkPMx5 and schedule a consultation call! During this call, you can tell us about your business, the staffing and workload issues you're currently facing, and we'll help you find a solution that works. This call is FREE and non-binding, so you don't have to worry about making a decision right away.

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Phone: +1 (202) 860-1554
contact@merakyagency.com
Washington, USA
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